Housing Choice Voucher Program Applicant Portal
Privacy

Privacy Statement

The Applicant Portal, powered by CVR Associates, is committed to protecting your privacy. This Statement of Privacy applies to the Applicant Portal powered by CVR Associates site and governs data collection and usage. By using the Applicant Portal, you consent to the data practices described in this statement.

Collection of your Personal Information

The Applicant Portal collects personally identifiable information, such as your name, contact information, demographic information, and income and asset information. This information is used to determine eligibility for housing assistance and determine demographic trends of housing need. There is also information about your computer hardware and software that is automatically collected by the Applicant Portal. This information may include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by CVR Associates for the operation of the Applicant Portal, to maintain quality of the service, and to provide general statistics regarding use of the Applicant Portal. This information is maintained by CVR and only provided to the client housing agency. CVR encourages you to review the privacy statements of any websites you choose to link to from the Applicant Portal. CVR is not responsible for the privacy statements or other content on websites outside of the Applicant Portal and other websites powered by CVR Associates.

Use of your Personal Information

The Applicant Portal collects and uses your personal information to operate the Applicant Portal and deliver the services you have requested. This information is provided only to the client housing agency. CVR may also contact you through surveys to conduct research about your opinion of the Applicant Portal or waiting list application experience. Your information may be used by the client housing agency to contact you regarding housing assistance programs and/or determine your eligibility for housing assistance. CVR Associates does not sell, rent, or lease its user lists to third parties. Your information will remain confidential and will only be shared with the client housing agency. CVR will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CVR Associates or the Applicant Portal; (b) protect and defend the rights or property of CVR Associates; and (c) act under exigent circumstances to protect the personal safety of users of the Applicant Portal or the public.

Use of Cookies

The Applicant Portal Web site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time by telling the web server that you have returned to a specific page. For example, when you register on the Applicant Portal site, a cookie helps the Applicant Portal recall your specific information on subsequent visits, like language preference. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to experience the interactive features fully of the Applicant Portal.

Security of your Personal Information

CVR Associates secures your personal information from unauthorized access, use, or disclosure. CVR Associates secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

Changes to this Statement

CVR Associates will occasionally update this Statement of Privacy to reflect company and customer feedback. CVR encourages you to periodically review this Statement to be informed of how your information is protected.